Terms & Conditions

Last updated: 15.07.2025

Welcome to CDO (Chief Digital Officer). These Terms & Conditions govern your use of our platform and services. By accessing or using CDO, you agree to comply with and be bound by these terms.

About Us: CDO (Chief Digital Officer) is an advanced platform that empowers companies to monitor project budgets at the operational level, with a strong focus on detecting potential budget deviations before they occur. We deliver real-time predictions of possible losses as projects progress and instantly alert users, helping them stay in control of spending and avoid unexpected financial risks. All purchases are securely processed via Paddle.com, our authorized reseller and Merchant of Record.

Use of the Platform:

• You must be at least 18 years old to use our services.
• You agree to provide accurate information when creating an account.
• You are responsible for keeping your account secure.
• You may not use our platform for illegal or unauthorized purposes.

Subscriptions & Payments:

• Subscription fees are displayed on our pricing page.
• Payments are processed by Paddle.com. You agree to Paddle’s terms and policies during checkout.
• Your subscription may automatically renew unless canceled before the renewal date.

Intellectual Property: All content, branding, and software associated with CDO are the property of ExpandUps LLC. You may not copy, modify, or distribute any part of the platform without our written permission.

Termination: We may suspend or terminate your account if you violate these Terms.

Limitation of Liability: CDO is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

Changes: We may update these Terms occasionally. Significant changes will be posted on our website.

Contact: For any questions, please contact us at the following link.

Privacy Policy

Last updated: 15.07.2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use CDO (Chief Digital Officer).

Who Are We: CDO (Chief Digital Officer) is operated by ExpandUps LLC. Our platform helps businesses monitor project budgets and predict potential financial risks. Payments and billing are handled by Paddle.com, which acts as Merchant of Record.

Information We Collect:

• Contact details (name, email, company name)
• Payment information (handled securely via Paddle)
• Usage data about how you interact with our platform
• Technical data such as IP address and browser type

How We Use Your Information:

• To provide and improve our services
• To communicate with you about your account
• To process payments through Paddle
• To send relevant updates if you’ve subscribed to receive them

Sharing Your Information:

• We share payment and billing data with Paddle.
• We do not sell your data to third parties.
• We may disclose data if required by law.

Data Security: We implement security measures to protect your data. However, no system can be guaranteed 100% secure.

Your Rights: Depending on your location, you may have rights to:

• Access or update your data
• Request deletion of your data
• Object to certain processing

Cookies: We may use cookies to enhance your experience. You can control cookies via your browser settings.

Changes: We may update this policy. Changes will be posted on our website.

Contact: Questions? Email us at the following link.

Refund Policy

Last updated: 15.07.2025

At CDO (Chief Digital Officer), we want you to be satisfied with your purchase.

Free Trial: We offer a 14-day free trial so you can try CDO before subscribing.

Refunds:

• All new users start with a free 14-day trial. No payment or subscription is required during the trial period.
• Once you upgrade from the trial, a paid subscription will begin, processed securely via our payment partner, Paddle, and billed monthly.
• You can cancel your subscription at any time to avoid future charges.
• If you wish to request a refund after starting a paid subscription, please contact our support team first. Refunds can only be processed through ExpandUps via Paddle and are not handled automatically.

Merchant of Record: All payments are processed by Paddle.com, our authorized reseller. Paddle’s refund policies also apply and may require that you request your refund through Paddle directly.

Contact: To request a refund, please contact us at the following link.